Terms of Service
Version 2.0 · Last updated September 2026 · Account, access, payment, router and service terms.
JOJO TECHNOLOGIES · JOJO CONNECT
Legal documents
Read the current JOJO CONNECT legal documents in your browser or download a copy for your records. Each document below is Version 2.0, last updated September 2026, and uses numbered sections for easier reference.
Core service documents
Privacy Notice
Version 2.0 · Last updated September 2026 · How JOJO Technologies handles personal data through JOJO CONNECT.
Acceptable Use Policy
Version 2.0 · Last updated September 2026 · Rules that protect customers, networks, devices and the platform.
Service Support and Outage Policy
Version 2.0 · Last updated September 2026 · Support channels, incident handling, router alerts and service interruptions.
Operator and leased account documents
Merchant and Leased Account Agreement
Version 2.0 · Last updated September 2026 · Responsibilities for managed operators, commercial accounts and platform access.
Payment Settlement and Disputes Policy
Version 2.0 · Last updated September 2026 · Activation, settlement requests, reversals, refunds and transaction disputes.
Router Management Addendum
Version 2.0 · Last updated September 2026 · Secure integration boundaries, authorised work and operational responsibilities.
Data Processing Addendum
Version 2.0 · Last updated September 2026 · Controller and processor responsibilities, safeguards and data-handling support.
Questions: legal@jojotech.co.ke · Nairobi, Kenya